Les informations collectées sur ce formulaire sont stockées dans une base de données interne sous la responsabilité de Boutique Renaud et sont nécessaires pour vous permettre d'utiliser toutes les fonctionnalités du site (Achats, navigation, contact, etc ...) en toute sécurité .
Conformément à la loi, vous avez accès à vos données sur la page "Mon compte" après vous être connecté.
Privacy GDPR Policy of Boutique Renaud
The mentions of the French data protection authority (CNIL) are suggested during the order :
The responsible of the processing of the personal data is the Encore Merci enterprise.
« The collected information are processed to assure the order and the shipping of the products on the www.merch.fr website. The data recipient is the ENCORE MERCI enterprise”.
To comply with the “Data Protection Act” of the January 6th 1978 changed in 2004, you get a right of access and to request the rectification of the personal data we collected, that you can use by contacting the ENCORE MERCI enterprise:
24 rue du Champ de l’Alouette,
Tel: 01 45 42 24 24
We collect your email address, name, last name and date of birth for marketing purposes only (newsletters for example). By ticking the “Receive the special offers of our partners”, you accept that these data can be communicated to the official artists’ websites.
You also have the right, for legitimate purposes, to object to processing of data and the right to delete them by sending an email to firstname.lastname@example.org
Information about the application of the right of withdrawal:
About the right of withdrawal:
You have the right to withdraw from the actual contract without any reason within 14 days.
The right of withdrawal ends 14 days after the day where yourself, or a third, has taken physically possession of the good.
To apply the withdrawal, you must notify us about your decision with a declaration without any ambiguity (for example with a letter or email). You can also use the withdrawal form below.
About the effects of the withdrawal:
Refund policy: in case of withdrawal from the present contract, we will refund to you all the payments we received, including the shipping (exception made with extra shipping taxes if you choose an other shipping method than the less expensive one) without any excessive delay, and at the latest 14 days after we have been notified of your withdrawal from the present contract.
We will proceed to the refund using the same payment method that the one you used for ordering, unless your wish differs (please feel free to contact us about your refund preferences). This refund will not generate any fees for you.
Return of the goods:
You must send back the good(s) without any excessive delay, and at the latest 14 days after we have been notified of your withdrawal from the present contract. We will take in charge the return fees.
Please complete and send us back the present form if you wish to withdrawal from the present contract, at the following address: