General Sales Conditions



How to create an account on our website?

            First, create your account by clicking on the « Register » button on the top right corner of the landing page. Enter all the information asked, while being careful at choosing a password you will remember. Please enter a valid email address as it will be the only way to communicate between you and the website.

            Once your account is created, you can log in on the website with your email address and password. You’re logged in !


How to order?

            Discover the products by using the various menus. To obtain more information about a product, please click on the image. If you wish to buy a product, click the « Add to cart » button. You can then choose between continuing your shopping or proceeding to checkout.

            By proceeding to checkout, you will see the different products on your cart as well as the shipping cost. Shipping costs are calculated according to your country and the total weight of the order.

            You will need to be log in to proceed to check out. Until the payment of your order, you are free to add or remove any product on your cart.


How to pay?

            You have 3 safe options to pay for your order:

By credit card: directly on the website, by using your credit card’s information.

By PayPal: By choosing this option, you will be redirected to a PayPal’s page. For more information, please visit www.paypal.com

By check: Only for French checks: please address the check for ENCORE MERCI and send it with the order form to:

Encore Merci
24 Rue du Champ de l'Alouette 
75013 PARIS

Please do not forget to join the order form that is send to you by email and that you can found on the « My account » page on the website.


All orders will be automatically confirmed with an ENCORE MERCI email. We will let you know if any sold out item or late delivery problem occurs. The products will be shipped to you as quickly as possible, by our care.

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